Janet,
I was perplexed that I could not get to step 7 today. So I rebooted the computer. After the reboot, the firmware updated successfully.
Gary
PS, I'm rather dismayed that this software runs only on Windows. We are a Linux, OS X house so I have to run this on a virtual machine, or an old Win XP machine that we have. It would be appreciated if your applications could be cross-platform.
I was perplexed that I could not get to step 7 today. So I rebooted the computer. After the reboot, the firmware updated successfully.
Gary
PS, I'm rather dismayed that this software runs only on Windows. We are a Linux, OS X house so I have to run this on a virtual machine, or an old Win XP machine that we have. It would be appreciated if your applications could be cross-platform.