BLDC motor identification angle

Hello, 

I hope anyone help me, please 

I am using 

Kelly controller KLS6022H and BLDC HPM3000 Motor

I followed the steps of making identification angle of the motor but it didn't work.

Every time gives me the errors ( Hall err, Identify err) I tried a lot of times but nothing happens.

I need any information on how to identify the motor to start work on it.

thanks in advance.